Terms and Conditions

Prices

  • All prices on the website are in Trinidad and Tobago Dollar (TTD).
  • All prices on the website are final prices with tax included, the delivery fee is separate and would be calculated at checkout.
  • All credit card purchases will be charged to an international account and will show on your statements as DIRECT POINT COMPANY.
  • Direct Point Company Ltd.  has the right to change the prices of the product freely.

Payments

  • Payments can be made online via credit card, or via cash/linx/credit card on delivery.
  • Alternatively customers may collect and pay in store.
  • We encrypt certain sensitive information (such as credit card information) using Secure Sockets Layer (SSL) technology to ensure that your Personally Identifiable Information is safe as it is transmitted.
  • No credit or debit card information is stored on our website, and we are utilizing a secure payment gateway which is responsible for processing such payments and charges.

Processing

  • Orders will be typically processed within 24 hours or 1 business day after checkout.
  • Availability of stocks may affect delivery and orders may be cancelled and refunded due to inventory.

Delivery

  • Delivery services are conducted by a third party.
  • Delivery of items on average will be done between 1-3 business days.

Returns

  • Orders may be returned and refunded in store, regardless of if it was ordered online via delivery.
  • Any items not in original packaging with used or worn marks may not be legible for returns.